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How to join
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Payment
We accept the following forms of payment:
- PayPal
- PayPal
Shipping
- Shipping Method : Parcel Service
- Shipping Area :
- Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
- Delivery Time : 15 - 25 days
Delivery
- All products are shipped from China, and delivery takes about 10-20 days on average.
- Bundle shipping of other brands is not supported, so please order by brand.
- Depending on the product, it may be pre-ordered, so be sure to check the product options.
- Delivery may be delayed depending on the brand. If you have any questions about the delivery schedule, please contact us via Instagram DM and we will reply as soon as possible.
Re-delivery
- If the purchased product is returned due to the customer's circumstances (Incorrect address, change of address due to moving, absence of recipient, etc.), the cost of re-delivery will be charged to the customer.
Returns & Exchanges
Return/Exchange
We do not accept returns or exchanges due to the customer's simple change of mind (size, color dissatisfaction, etc.).
In case of defective product or incorrect delivery, it will be processed as a return or refund.
Order Cancellation/Change
Once your order is placed, local shipping will start as soon as possible, so please be careful when paying. It is not possible to cancel or change an order after local shipment has started.
We do not accept returns or exchanges due to the customer's simple change of mind (size, color dissatisfaction, etc.).
In case of defective product or incorrect delivery, it will be processed as a return or refund.
Order Cancellation/Change
Once your order is placed, local shipping will start as soon as possible, so please be careful when paying. It is not possible to cancel or change an order after local shipment has started.
Refunds
It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Other
Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for 1 year.
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for 1 year.
